Grounded? Don't let them get away with it

Don't pay for their delay

When your flight is delayed or cancelled, it's not just a costly hassle but it's lost time you could be spending exploring a new city or enjoying a cocktail or two by the pool.

The airlines like to make you think they're not responsible, but CHOICE doesn't think that's fair. CHOICE thinks you should get fair compensation for their mistakes, which is why CHOICE has made this easy tool for you to complain directly to the airline.

By using Complane, you're helping CHOICE put the pressure on the airlines to do the right thing by their passengers.

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What was the reason for the delay?
Mechanical problems
Staff or crew problems
Passenger problems
Air traffic control
Weather
Civil unrest (e.g. terrorism, wars, or political events)
I'm not sure
Other: